Supporting Services in e-Learning

A report titled Supporting Services in e-Learning was mentioned in today's Online Learning Update.
With a title like that I thought for sure they'd mention the importance of library services, but no, not really.

The report talks about support services to students at NKI Distance Education, an online institution in Norway. While NKI does apparently offer library services to its distance students, they either weren't important enough to include in the survey, or for the students to mention. The library is mentioned as a support tool during the "learning phase" of a student's experience at NKI, but that's it. Too bad :-(