Next week I'm a guest lecturer for a course on Distributed Learning offered by our Graduate Division of Education. The topic for the week is support services for distance education, and in preparation the prof is having the students read a chapter of an online textbook titled Library Support for Online Learners: e-Resources, e-Services, and the Human Factors. This e-book (also available for paper purchase) is produced for students at Athabasca University (several hours north of here), which bills itself as Canada's Open University; they do know DE. The chapter is written by a couple of librarians and someone from the AU School of Business, and is a really solid piece outlining library support for distance students. It's not cutting edge stuff, and it mostly references services at AU, which is to be expected since it's written for AU students, but it's well-written and comprehensive - a good overview of our craft.