There are two library-related articles in the most recent issue of Educause Quarterly that you might want to read:
Disconnects Between Library Culture and Millennial Generation Values, by Robert H. McDonald and Chuck Thomas (PDF 122KB | HTML Format), and
The Embedded Librarian Program, by Victoria Matthew and Ann Schroeder (PDF 190KB | HTML Format).
The Disconnects article takes a look at some of the issues we've discussed here before, namely "fundamental disconnects between the values of today's library users and the historical, core values of libraries that shaped the first generation of online information landscapes." The authors classify these disconnects into the following areas: Library Culture, Technology Disconnects, Policy Disconnects, and Opportunity Disconnects. A couple of relevant quotes: "Emerging communities of research library users have demonstrated strong preferences for exactly the kinds of networked trust-building, collaboration, resource sharing, and creativity that library technologies and policies discourage." and a reminder that "Today, Ranganathan's 'books' are a metaphor for all information accessible through libraries." Not a ton of new stuff in here if you've been thinking about these issues for a while, but lots of good stuff if you need to introduce someone to the idea.
The second article on the Embedded Librarian Program at the Community College of Vermont (CCV) spoke to me more on a practical level. The authors describe how they got themselves involved in the BlackBoard course shells for off campus courses. They reiterate how important it is that any librarian involvement be directly tied to an assignment, and offer a couple of interesting variations on the traditional threaded discussion theme. They note that the program has been successful to the point that they now have to turn away faculty requests to embed a librarian in their course. I appreciate this acknowledgment, as too few staff is the big reason I'm not able to be embedded in many courses here at the U of C. A great way to go if you've only got a few courses to support.
But then the authors went on to describe their experiments with Microsoft NetMeeting, which was a great blast from the past for me, as I wrote with a colleague about trials we did at Nova Southeastern University back in the late '90's:
NetMeeting. By: Pival, Paul R.; Tunon, Johanna. College & Research Libraries News, Nov98, Vol. 59 Issue 10, p758, 3p.
Ahh, the good old days. We pretty much reached the same conclusion even back then: it works, and it can work well, but it's got some quirks and hurdles to overcome.